Every landlord wants great tenants.
If you attract the right people, you get your rents paid on time and don’t have to worry about damage to the property.
The trick lies in keeping your great tenants happy so they rent from you for as long as possible.
There are several things you can do to keep your tenants happy. Here are three tips to get you started.
Tip #1 – Handle Maintenance Issues Quickly
A neglected maintenance issue can derail your relationship with your tenant. No tenant wants to live in a property that’s falling apart.
This means it’s crucial that you handle maintenance issues quickly.
Respond to tenant communications promptly. Make sure that you have a list of trusted contractors who you can send out to deal with the issue.
Most importantly, communicate regularly throughout the process. Keep your tenants in the loop about what you’re doing and they’re more likely to stay happy.
Tip #2 – Respect Tenant Privacy
It may be your property, but it’s your tenant’s home. They expect to have a certain level of privacy. If you make unscheduled visits, you disrupt that privacy. Worse yet, you may give your tenant the impression that you don’t trust them.
Give proper notice if you need to access the property at any point. And remember that your tenants don’t need to hear from you unless there’s an issue that needs dealing with.
Tip #3 – Take Advantage of New Technology
Many landlords rely on their property managers to keep their tenants happy. Unfortunately, the old systems of yesteryear can lead to managers failing to communicate with tenants. A bad property manager may even ignore tenant requests completely.
With the right technology, you can cut out the middleman.
A platform like Yabonza provides tenants with a direct line of communication to you. This means you hear about issues as they arise and can handle them quicker. This streamlines the communication process and ensures you keep tenants happy.
Best of all, you only have to pay a 3.9% management fee to use the platform. That’s far below the 7%+ fees that many property managers charge.
Adopt new technologies and you’ll have the tools needed to keep tenants happy.